Getting started
What Schoolixa is and how a school begins.
What is Schoolixa?
Schoolixa is a connected school ERP platform for admissions, attendance, academics, examinations, fees, communication, campus operations, reporting, parent engagement, and reviewed AI draft assistance.
Who is Schoolixa designed for?
Schoolixa is designed for schools that want one managed system for administrators, authorised staff, teachers, and parent-facing workflows.
How does a school get started?
A school can request onboarding so the Schoolixa team can review school context, required setup, modules, users, sessions, classes, and operational priorities.
What information is needed for onboarding?
Onboarding is easier when the school can share school name or school code where appropriate, current academic session structure, classes, sections, staff roles, module needs, and existing record readiness.
School access and setup
How records, roles, and configuration are handled.
Does Schoolixa replace existing school records immediately?
No. Existing records and configuration need to be reviewed before workflows are prepared. Setup depends on the school’s current data, academic structure, and operating process.
Can different staff members have different access?
Yes. Schoolixa supports role-aware access so staff see workflows and records according to school-controlled permissions.
Does onboarding depend on existing school data?
Yes. Onboarding scope depends on available records, school configuration, users, permissions, and the modules the school wants to use first.
Features and daily operations
What the platform supports across school work.
Which school operations are supported?
Schoolixa supports admissions, student records, attendance, academic planning, examinations, fees, transport records, hostel and library workflows, inventory, staff records, payroll workflows, notices, reports, settings, and parent-facing information.
Where can the full capability list be reviewed?
The public Features page groups verified Schoolixa capabilities by School Operations, Academics & Exams, Finance & Campus, Staff & Payroll, Parent App & AI, and Reports & Settings. Explore Features.
Does every capability appear for every staff role?
No. Staff visibility depends on school-controlled access, configured modules, and role permissions.
Parent App
How parent-visible information is handled.
What can parents review?
Parent-facing workflows can include attendance, fee summaries, receipts, upcoming exams, report cards, notices, events, timetable, transport information, gallery items, and homework where configured by the school.
Does the school control parent-visible records?
Yes. Parent-visible information comes from school-controlled records and workflows. Support staff should not bypass school authorisation.
Is Parent App information linked to the selected student?
Yes. Parent access is designed around the selected child and the records that the school makes available for that student.
AI assistance and controls
What AI can help prepare and what it cannot change.
What can Schoolixa AI help prepare?
Schoolixa AI can assist with homework drafts, lesson plan drafts, notice drafts, question paper drafts, chapter suggestions, report-card comment drafts, and advisory student insight drafts.
Does AI directly change attendance, marks or fees?
No. AI output must not directly change attendance, marks, results, grades, ranks, promotion, fees, payments, payroll, or other canonical school records.
Is human review required?
Yes. AI output is draft or advisory support. Authorised school staff remain responsible for review, editing, approval, publication, and record decisions.
Pricing and support
Pricing clarity and where to get help.
Does the school pay a software subscription?
No Schoolixa software subscription charge is applied to the school under the current offering. The approved public positioning is ₹0 software cost for schools.
Is Schoolixa presented as a three-month trial?
No. This FAQ page does not present Schoolixa as a limited three-month trial. Onboarding and configuration still depend on school readiness and reviewed setup scope.
Are parent pricing or commercial terms published on this page?
No. This page does not publish parent pricing, commission details, or revenue-sharing terms.
Where can users get help?
Users can review Documentation, follow Guides, read FAQs, or contact Customer Support at support@schoolixa.com.
What information should be included in a support request?
Include the school name or school code where appropriate, affected module or page, a clear description, steps that led to the issue, approximate time, browser or app version when relevant, and screenshots with sensitive information removed.
Should passwords or OTPs be shared with support?
No. Never send passwords, OTPs, raw access tokens, cookies, private keys, or unnecessary student-sensitive information in a support request.